At Perssonal, we respect your privacy and are committed to safeguarding the personal information of our site visitors and customers. This Privacy Policy outlines how we collect, use, store, and protect your data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws. By using our website (the "Site"), you agree to this policy.

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For any questions or concerns, please contact us at:
Email: ellie@perssonaltraining.com
Mailing Address: Campinglaan 2, 9000 Gent, Belgium

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1. What Type of Information Do We Collect?

We collect the following types of personal and non-personal information:

• Information you provide directly:

  • Name, email address, phone number, billing address, shipping address, and payment details (e.g., credit card information).

  • Communications through contact forms, emails, or other interactions on our Site.

  • Feedback, reviews, or responses to surveys or questionnaires.

• Information collected automatically:

  • IP address, browser type, and operating system.

  • Session data such as page response times, length of visits, pages visited, and interactions on the Site.

  • Cookies and tracking data (see Section 6 below for details).

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2. How Do We Collect Information?

We collect personal information in the following ways:

• When you interact with our website, such as filling out a contact form, subscribing to a newsletter, or making a purchase.

• When you engage with us via email or other communication methods.

• Automatically, through tools such as cookies and analytics platforms that track browsing behavior and session data.

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3. Why Do We Collect Your Information?

We collect your personal information for the following purposes:

• To provide and operate our services effectively.

• To process transactions and deliver purchased products or services.

• To respond to your inquiries and provide customer support.

• To send updates, promotional offers, and marketing communications (with your consent).

• To improve the functionality and user experience of our website through analytics.

• To comply with legal and regulatory obligations.

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4. How Do We Store, Use, Share, and Disclose Information?

• Storage:
  Your data is stored securely through Wix.com, which implements industry-standard security measures, including firewalls and encrypted servers.

• Usage:
  We use your information to provide services, process transactions, and enhance your experience on our website.

• Sharing with third parties:
  We do not sell or rent your personal data. However, we may share your data with:

  • Service providers (e.g., payment processors like PayPal or Stripe).

  • Analytics tools (e.g., Google Analytics) to understand user behavior.

  • Legal authorities, if required by law or to protect our legal rights.

All third-party services we work with are GDPR-compliant.

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5. How Do We Communicate with You?

We may contact you via:

• Email: To provide updates about your account, respond to inquiries, share promotional offers, or notify you of changes to our policies.

• Phone or text message: For urgent matters related to your transactions or account.

• Postal mail: For billing or legal communications.

You can opt out of receiving promotional communications by following the "unsubscribe" link in our emails or contacting us directly.

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6. How Do We Use Cookies and Other Tracking Tools?

Our website uses cookies and similar tracking technologies to enhance your experience.

• What we track:

  • Session data such as pages visited, time spent on the site, and links clicked.

  • Preferences, such as language and location settings.

• Why we use cookies:

  • To improve the functionality and performance of our website.

  • To analyze website traffic and user behavior.

  • To provide targeted marketing based on your preferences.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact your ability to use certain features on our Site.

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7. How Can You Withdraw Consent or Update Your Information?

If you wish to withdraw your consent for data processing, access, correct, or delete your personal information, you may contact us at:
Email: ellie@perssonaltraining.com
Mailing Address: Campinglaan 2, 9000 Gent, Belgium

We will respond to your request within 30 days, as required by GDPR.

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8. Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on our Site. If we make significant changes, we will notify you via email or a notice on our website.

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9. Questions and Contact Information

For any questions about this Privacy Policy or to exercise your rights under GDPR, please contact us at:
Email: ellie@perssonaltraining.com
Mailing Address: Campinglaan 2, 9000 Gent, Belgium