1. Introduction
Welcome to Perssonal, owned and operated by Perssonal BV. By accessing or using our services, including personal training sessions and group classes, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms, you may not access or use our services.

​

2. Eligibility to Use Services
To use our services, you must:

• Be at least 18 years of age or have parental/guardian consent if under 18.

• Be legally authorized to enter into binding agreements in your jurisdiction.

• Not use our services for any illegal or unauthorized purposes.

​

3. Services Offered
Perssonal provides personal training sessions, group fitness classes, and related services. The schedule, pricing, and availability of these services are subject to change without notice.

​

4. Booking and Cancellation Policy

• Sessions and classes must be booked in advance through our website, app, or in person.

• You may cancel or reschedule a booking up to 6 hours before the session starts without penalty.

• Cancellations made within 6 hours of the session will not be refunded or credited for rescheduling.

​

5. Pricing and Payments

• All prices are listed on our website and may be subject to change without prior notice.

• Payments for services must be made in full at the time of booking unless otherwise agreed upon.

• Taxes and additional fees may apply and will be displayed during the booking process.

​

6. Refund Policy

• Refunds are not provided for missed or late-canceled sessions (cancellations made less than 6 hours before the session).

• If we cancel a session or class, you will be entitled to reschedule or receive a full refund.

​

7. Use of Facilities and Safety

• Participants must follow all instructions provided by our trainers and adhere to safety guidelines while using our facilities.

• You acknowledge that physical exercise carries inherent risks and agree to participate at your own risk.

• You are responsible for informing us of any medical conditions or injuries that may affect your ability to participate.

​

8. Liability Waiver

• Perssonal is not liable for any injuries, damages, or losses resulting from the use of our services or facilities unless caused by our gross negligence.

• By participating, you agree to release Perssonal and its trainers from any claims arising from your use of our services.

​

9. Intellectual Property

• All content, branding, and materials associated with Perssonal are the property of Perssonal and are protected by copyright and other intellectual property laws.

• You may not reproduce, distribute, or use any content for commercial purposes without prior written consent.

​

10. Privacy Policy

• We collect and store personal information to provide and improve our services.

• Your data will not be shared with third parties without your consent, except as required by law. For more information, refer to our Privacy Policy.

​

11. Right to Modify Terms

• We reserve the right to modify these Terms at any time. Changes will take effect immediately upon posting.

• Continued use of our services after changes constitutes your acceptance of the updated Terms.

​

12. Promotional Communication

• By signing up for our services, you consent to receive promotional messages via email or other contact methods provided.

• You may opt out of promotional messages at any time by contacting us or following the “unsubscribe” instructions in our emails.

​

13. Governing Law and Dispute Resolution

• These Terms are governed by the laws of Belgium. Any disputes will be resolved exclusively in the courts of Gent, Oost Vlaanderen.

​

14. Contact Information
For questions, cancellations, or support, please contact us:
Email: ellie@perssonaltraining.com
Phone: +32456716272
Address: Campinglaan 2, 9000 Gent, Belgium